Return Policy www.finshoppi.com
We take pride in offering high-quality refurbished laptops, iPads, and iPhones to our customers in the UAE. However, if you are not completely satisfied with your purchase, we offer a hassle-free return policy. Below are the details of our return policy:
Eligibility: Only products purchased from our website are eligible for returns. The products must be in their original condition and packaging, and all original accessories must be included.
Timeframe: You may initiate a return within 14 days of the delivery date. After 14 days, the product will not be eligible for a return.
Reason: We accept returns for any of the following reasons:
The product received is defective or damaged
The product received is not as described on the website
You changed your mind about the purchase
Refund Process: Once we receive the returned product, we will inspect it to ensure that it is in its original condition. After that, we will initiate a refund to the original payment method within 7 business days.
Shipping Charges: The shipping charges for returning a product are the responsibility of the customer, except in cases where the product received was defective or not as described on the website.
Exchanges: We do not offer exchanges for returned products. If you wish to exchange a product, you must initiate a return and place a new order on our website.
Cancellation: If you wish to cancel your order, you may do so within 24 hours of placing the order. After 24 hours, the order cannot be canceled.
We reserve the right to refuse any returns that do not comply with the above policy. If you have any questions or concerns about our return policy, please contact our customer service team, who will be happy to assist you.
Thank you for choosing our ecommerce website for your refurbished laptop, iPad, and iPhone needs. We appreciate your business!