Welcome to the cancellation page of FinShoppi! We understand that circumstances may change, and you may need to cancel your order or subscription. Please review the following information regarding cancellations on our website, https://finshoppi.com/ (the “Website”).
Order Cancellation
1.1 If you wish to cancel your order, please contact our customer support team as soon as possible. You can reach us at info@finshoppi.com. Please provide your order details, including the order number, to facilitate the cancellation process.
1.2 We will make every effort to accommodate your cancellation request; however, please note that we may be unable to cancel an order that has already been processed or shipped. In such cases, you may need to initiate a return or refund request as outlined in our Refund Policy.
Subscription Cancellation
2.1 If you have a subscription with us and wish to cancel it, please follow the cancellation procedure specific to your subscription type. This information can usually be found in your account settings or subscription management area on the Website. Alternatively, you can contact our customer support team for assistance.
2.2 It is important to note that cancellation requests for subscription services must be initiated before the next billing cycle. If you cancel after a billing cycle has commenced, you may still be charged for that billing period, and the cancellation will take effect from the following billing cycle.
Refunds
3.1 Cancellations may be subject to our Refund Policy, which can be found on our Website. Please review the Refund Policy carefully to understand the eligibility criteria and refund process.
3.2 If you are eligible for a refund as per our Refund Policy, we will process the refund using the original payment method within a reasonable timeframe. Please note that it may take some time for the refunded amount to reflect in your account, depending on the payment provider and their processing times.
Contact Us
4.1 If you have any questions or need further assistance regarding cancellations, please don’t hesitate to contact our customer support team. You can reach us at info@finshoppi.com, and we will be happy to help you.
Please remember that cancellation policies may vary depending on the specific product or service you have purchased. By requesting a cancellation on our Website, you acknowledge that you have read and understood the terms and conditions associated with cancellations and agree to abide by them.